Take our Customer Satisfaction Survey

As companies grow larger and larger, the importance of customer satisfaction is often overlooked. NOT SO WITH LOWE. Please help us maintain our high standard of quality service by answering the following few questions:
Phone Representative was:	Pleasant	Courteous	Poor
Work Performed was:	Good	Fair	Poor
Employee's Appearance was:	Neat	Clean	Poor
Employee's Attitude was:	Pleasant	Courteous	Poor
Service Charge was:	More than expected	About right	Less than expected
Were we on time?		Yes	No
Were we responsive to your needs?		Yes	No
Did we do everything we agreed to?		Yes	No
Did Tech put on booties?		Yes	No
Did tech protect your carpet and appliances?		Yes	No
Did we explain proper operation of the system/components?		Yes	No
Did we show you where breakers, emergency switch, shut-off values and disconnects are?		Yes	No
Did we go over manufacturers and our warranties, extended warranties, and maintenance schedule?		Yes	No
Were you pleased with the quality of the work?		Yes	No
Were you satisfied with the value of the job?		Yes	No
Would you consider us for future projects?		Yes	No
Reason for calling LOWE Plumbing:
Yellow Pages	Newspaper Advertisement		Customer
Internet	Radio Advertisement		Suggested by Others
Our Trucks	T.V. Advertisement
May we use your name as a reference?	Yes		No
Additional Remarks
Customer Name:		Technician:
Customer Phone:		W.O. #/ Invoice #
Customer email:

JEFF LOWE PLUMBING HEATING AND AIR CONDITIONING
101 SMITH AVENUE
KINGSTON, NY 12401